This website is owned and operated by OSVAG INDIA (henceforth referred as "Osvag India" or "Osvag" or "we" or "us" or "our" " osvag.com" having its registered & corporate office at 7-8, Opposite Brahampuri Police Station, Jaipur, Rajasthan 302003.
In using the services provided by our website osvag.com you are deemed to have accepted the terms and conditions listed below or as may be revised from time to time, which is, for an indefinite period and you understand and agree that you are bound by such terms and conditions till the time you access this website.
Osvag India reserves the right to change these terms and conditions from time to time without any obligation to inform you and it is your responsibility to look through them as often as possible. All rights including copyright, in this website, are owned by Osvag India. Any use of this website or its contents, including copying or storing it in whole or part without the permission of Osvag India is prohibited.
If you have any queries about these terms and conditions or any complaints or suggestions regarding our website, please feel free to write to firstname.lastname@example.org or call us on +91-7066254205 (Timings: 10.00 A.M to 7.00 P.M Indian Standard Time).
Our Return Policy:
- - Replacement request must be made within 5 days of purchase.
- -There are no extra shipping charges for the delivery of replacement items.
- - In case of perishable items or custom-made non perishable items, neither Osvag.com nor our enabling partners will be able to accept any returns or replacement of such items.
In such cases as given above, we will replace the item, provided that the request for replacement/ return of item is made within the stipulated time-frame as given below.
- - To get a replacement, place a return request on the order section of your profile
- - Only after receiving our confirmation for the return, we will send a delivery pickup executive to pick up the order item.
- - The pickup will be done within 2-3 days of placing he request, with no additional costs.
- - Usually we receive the product in 6-7 days. On receiving, within 2-3 days we will proceed with the return only if the product is returned undamaged.
- - Following this, your refund, or a gift card, or an exchange will be initiated as per your requirements. After refunding the money it takes 5-7 business days to reflect in your account.